Audio setup

Shortlisted needs to hear two things separately: the meeting (which it transcribes and answers) and you (which stays on your Mac). There are three ways to arrange that.

This Mac's audio — the default

Captures everything your Mac plays, using a Core Audio process tap. Nothing to install, no virtual audio device, and it works with every meeting app. This is the right choice for almost everyone.

Your microphone is picked up separately from whichever input device is selected, and is never sent for transcription.

One app only

Captures a single application — Teams, say — so notifications, music and everything else stay out of the transcript. Useful if you keep other things playing.

An app appears in the list only while it's making a sound, because that's when macOS registers it. Apps that are open but silent are still selectable: the session starts on the whole Mac and narrows to that app the moment it plays. You can start before anyone joins the call.

Audio input device

For studio setups: a multi-channel interface, an aggregate device, or Dante Virtual Soundcard, where the mic and the meeting arrive on separate channels. Pick the device and map which channel is which.

Virtual output devices and the clock. If your Mac's default output is a virtual device (Dante, BlackHole, Loopback, an aggregate), macOS won't let it drive the capture — audio would silently never arrive. Shortlisted detects this and clocks the capture off real hardware instead, so it keeps working. Nothing for you to configure; it's mentioned here because the symptom elsewhere is "everything looks fine but there's no audio".

Choosing what gets sent

Under Settings ▸ Your voice, Send to model decides what leaves the Mac:

Meeting channel only	Default. Your microphone is never uploaded — only the other side of the conversation
Mic only	For dictation or practising alone
Both, mixed	Both sides transcribed. Your voice does leave the Mac in this mode, and the app says so

Checking it works

Two meters sit in the toolbar: Mic and Mtg. Play something and watch the meeting meter move. If it doesn't:

Check Screen & System Audio Recording is granted — without it macOS delivers silence rather than an error
If you picked one app, confirm that app is the one making the sound
See troubleshooting